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Sign in and accounts
Accept an invitation, sign in, and recover access to your account.
Solesca accounts are created from invitations. Ask an Owner or Admin of your organization to invite you.
Sign in
Open Solesca, enter your Email address and Password, and click Sign in. If two-factor authentication is enabled, enter the code from your authenticator app when prompted.
If Solesca asks you to reset an older password, follow the instructions on the sign-in page.
Accept an invitation
- Open the link in your invitation email.
- Enter your name and a password that meets the requirements shown. Your email address comes from the invitation.
- Accept the Terms of Service and continue.
- Enter the verification code sent to your email. Check your spam folder or use Resend code if needed.
- Complete the account setup questions. Owners also enter the organization’s details.
An expired or invalid invitation needs a new invitation from an Owner or Admin. See Members and seats.
Reset a password
On the sign-in page, click Forgot your password?. Enter your email address, then use the emailed code to set a new password. Follow the prompts to finish signing in, including two-factor authentication when required.
If you have lost access to your authenticator, ask an Owner or Admin for help. If you cannot reach your organization administrator, contact Concierge or email support@solesca.com.
Manage your account
Use Profile to update your name, photo, password, preferences, and two-factor authentication. The account menu also contains Sign out.
Still stuck?
A person at Solesca answers every message.